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FREQUENT QUESTIONS

What is the numbering they use?
You will find all our models in sizes from 25 to 32.
Are the sizes you carry for Mexican footwear?
Yes, it is national numbering. If you know your US shoe size, We recommend you order the size you normally use in your dress shoes, or half a point less than the size you use in sports shoes. If you are hesitating between two sizes, we recommend ordering the smaller size. Remember that our boots are made of leather, a natural material that adapts to the shape of your foot over time.
Is there much difference between a size and a half point?
The main difference is the thickness or height of the instep; The half point offers greater width in this area. In the length of the shoe, the difference is only 4mm.
What is Goodyear Welt construction?
Goodyear Welt construction is a traditional shoe manufacturing method, the best to obtain truly durable and resistant shoes.
How should my FOP boots fit?
When purchasing your FOP boots, the fit should be firm and snug, but not uncomfortable. The boots are made of natural leather that will adapt, little by little and over time, to the shape and footprint of your foot for a perfectly comfortable fit.
What are the payment options?
You can make your purchase online with any of the following payment methods: Credit or debit card. Cash payment in OXXO stores. With your PayPal account. Through the MercadoPago system.
Do you ship internationally?
We can make deliveries outside of Mexico, leaving the shipping amounts and customs taxes (if applicable) the responsibility of the buyer. We remind you that due to customs issues, there are no returns on purchases from abroad.
ÂżHow much time does my order take to arrive?
In case of regular shipping, delivery time would vary from 3 to 4 days, while in express shipping, delivery would take 1 to 2 days.
How can I track my order?
Once your order is placed, we manage the shipment and inform you about the packaging and the tracking number of your order with which you can track it.
My boots have a manufacturing defect/are damaged. Can I return them?
Yes, as long as they have not been used, that is, they must not have marks on the leather or sole and you must return them in their original packaging. Review our Warranty and Return Policies.